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Consumer

Behavior

Consumers don’t think how they feel, they don’t say what they think and they don’t do what they say 
- David Ogilvy

This course is designed to give you an overview of consumer behavior and is intended to acquaint you with both what it means to be a consumer in a market-oriented society and what, as a marketer, you need to know to understand the role of meeting the consumer’s needs in the development of a marketing strategy.  

Module 1

Module 2

Ch 04 (Knowledge) : PPT | Summary | PDF |

Ch 05 (Attitudes H): PPT | Summary | PDF

Ch 06 (Attitudes L) PPT | Summary | PDF | Exercise 

Ch 07 (Memory): PPT | Summary | PDF |

Module 3

People's behavior makes sense if you think about it in terms of their goals, needs, and motives.  
- Thomas Mann
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© 2023 by Abdullah A. Aldousari

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