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Consumer

Behavior

Consumers don’t think how they feel, they don’t say what they think and they don’t do what they say 
- David Ogilvy

This course is designed to give you an overview of consumer behavior and is intended to acquaint you with both what it means to be a consumer in a market-oriented society and what, as a marketer, you need to know to understand the role of meeting the consumer’s needs in the development of a marketing strategy.  

Module 1

Module 2

Ch 04 (Knowledge) : PPT Exercise Podcasts: Rituals | Prototype | 

Ch 05 (Attitudes H): PPT

Ch 06 (Attitudes L) PPT |  Exercise 

Ch 07 (Memory): PPT Exercise| Podcast (False Mem) | Article |

Module 3

Ch 08: PPT

Ch 09: PPT | Exercise |

Ch 10: PPT survey Podcast (choices) | Irrational |

Ch 11: PPT |  Exercise |

Ch 16: PPT

People's behavior makes sense if you think about it in terms of their goals, needs, and motives.  
- Thomas Mann
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© 2023 by Abdullah A. Aldousari

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